FAQs

General FAQs

I am unable to login? What should I do?

Please reset your browser cache, restart your browser and try again. Read this guide:

If this fails, please contact us.

Can I earn User Points and and other incentives for completing tasks on the AAE platform?

Yes. You can earn user points and rewards by completing specific tasks. See Point Rules

How should I communicate with fellow community members in the first instance?

Please be formal and polite! This prevents the incidence of confusion or misunderstanding arising from an international or multicultural settings.

Other Volunteers FAQs

Can I post a Report/Blog on the AAE website after my volunteering term?

Yes. This is essenial for service completion and also a prerequisite for possible award of the AAE Excellence badge. Each quarter, AAE prepares a report on its activities from which an annual narrative report is derived. The quarterly reports are based on the monthly and/or final reports submissions by AAE volunteers.Please use a tempate similar to this: 

  • Description of volunteer’s experience with AAE
  • Description of task and results achieved
  • Volunteer Notes/Comment/Suggestions

Is there monetary compensation for online volunteering work?

No. There are no monetary compensation for online volunteering work. AAE Online Volunteers serve at their own pace and commitments can be flexible. Tasks can be undertaken whenever volunteers are available, and not heavily impacting their regular schedules. Served or active volunteers will be issued Reference or Appreciation Letters at the end of their volunteering term. AAE is forever grateful to all volunteers for their contribution without which it would be difficult to continue our work.

Are there some tasks that I can perform on my own?

Yes. You may undertake any of these activities. Feel free to contact us if you have any questions.

Who are Volunteer/Intern Leads?

Volunteer/Intern Leads coordinate the delivery of support services accross the AAE community and groups.

Student FAQs

What is the purpose of the AAE Voluntary Internship Program?

The purpose of the AAE Voluntary Internship Program is to offer members of the AAE Students/Intern group practical learning experience in our operational areas. AAE collaborates with universities and educational institutions in the design of internship assignments and offers a convenient and independent path for students to apply for the internship at AAE. Students based in both African countries and non-African countries can apply through thier institutions. AAE provides Completion Letters to succesful interns.

Awareness Raising FAQs

What do Awareness Volunteers promote?

Awareness Volunteers/Interns select two or more published items from the AAE website and promote them across social media pages and relevant discussion forums each month. As part of the task, they record results (pageviews, comments, downloads, opinions etc) and share it in their progress and final reports. The promoted items may include:

How do I track the views on the articles I am promoting?

Track analytics from the page views tab located at the bottom right or the middle right of the article’s webpage.

How do I track user registrations. My promotions are forwarded accross several groups,

Trackable registrations is at least 3 registrations, bearing in mind that some registrations may escape tracking.

What kinds of discussion topics should I post on AAE Blogs

Research relevant topics that may interest the community and post (weekly, bi-weekly etc). Topics may include topics on entrepreneurship, sustainability or relevant news items. Topics should stimulate constructive replies and promote the mission of AAE. The key is to post  messages that members can connect with.   Ask relevant questions. Offer advice and suggestions, and be generous with your  knowledge.

What if two or more volunteers are promoting the same page? How do we get the number of views or conversion?

It will be a good idea to collaborate with volunteers who choose the same page(s) as yours. Often, the total number of final page views or conversions will be averaged.

Where do I submit reports and do you have a submission template?

On the AAE website using this link https://aaeafrica.org/new-post/

You may also use a tempate similar to this: 

  • Briefly describe your volunteer’s experience at AAE
  • Indicate your final methods used in promotions
  • Total Pageviews (if applicable)
  • Total Entrepreneur Registrations (if applicable)
  • Total Donations (if applicable)
  • E-book downloads (if applicable)
  • Volunteer Notes/Comment/Suggestions

Provide screenshots if available.

How do AAE recognise successful Awareness Volunteers?

Successful volunteers are issued with the a Certificate of Appreciation and an AAE Service Excellence Badge for outstanding performance. They may also get nominated to participate in AAE events and programs.

What are the AAE’s social media pages?

Pages and Groups

How can I contact an AAE Graphic Design Volunteer to help with a design for my promotions?

AAE would not provide materials for your social media awareness activities. We expect Awareness Volunteers to create these materials for their chosen page(s). However, you may also reach out to AAE volunteers working in the area of graphic design directly for tailored materials, if needed. The list of currently available volunteers are as follows:.

  • Aini Raihan, ainiraihan10@gmail.com
  • Hitesh Kumar , hiteshofficial0001@gmail.com

Entrepreneur Group FAQs

Is membership in the Entrepreneur Group free?

Yes. All AAE member support services are offered free of charge except for the issuance of a membership certificate (which cost USD 20 only).

What typical services do you provide to entrepreneurs

Proffessional Request

AAE experts, volunteers and interns offer tailored support to members by listening carefully to entrepreneurs and making time to guide them in their journey at no cost.   

Mentor-Mentee Pairing

Mentors provide business support and advice to young entrepreneurs and accompanied them through the process of setting up their business and finding solutions to specific business challenges. Participating entrepreneurs benefited from the mentor’s advice, knowledge and expertise in a specific industry. Finding a mentor via a AAE support staff entails a systematic approach to ensure alignment with an expert capable of guiding your professional journey effectively. Read more.

Strategic Planning

The AAE Strategy Week is a week-long online event, where AAE interns collaborate with entrepreneurs in applying the tools of   SWOT Analysis and Green Model Checks  for strategic planning and sustainability, helping businesses evaluate the internal and external factors that influence their operations.   These tools empower businesses to make informed decisions, address challenges effectively, and seize opportunities for growth. For AAE interns, this process transcends theoretical learning—they apply their knowledge to real-world scenarios, researching and analyzing the businesses featured on the AAE platform.

How can I reach out to the AAE Team for business development assistance?

Create a Support Ticket.

How can I get an Expert or Mentor to help with my project?

Experts, skilled or knowledgeable persons can offer tailored support to members. They offer their services on voluntary basis and remotely. If carefully chosen, mentors have the right skills, experience and attitude and offer a range of support in areas such as business planning, funding research, translation, graphic design, website design, proofreading etc. Please create a Support Ticket and we would respond within 48 hours.

Do members get a free website + free hosting?

Yes. This is offered under the paid entrepreneur member plan:

  • Member can have one website and will collaborate with an AAE Volunteer in building the website on a Content Management System such as WordPress
  • Web hosting is a shared hosting service, is reliable and has 100% uptime.
  • The member will have administrator access to their installed Website CMS as well as an FTP account.
  • AAE manages server-side issues and member will have no direct access to the hosting CPanel and it’s technicalities
  • TLDs domain name registration and renewal is the responsibility of member

Do you have networking event for small business?

Yes. We hold networking events for entrepreneurs virtualy and locally.